Book Now

I'm Kate!

After spending years what felt like running around in circles getting nowhere slowly surrounded by unhappy people and customers, I embarked on a personal journey to discover what a post-agile workplace looks like.



Picture of Kate

Where it all started

While working in different organizations, I noticed the same patterns that keep teams from being productive. While people seemed busy, releases were slow and error-prone, and customers more unhappy with each release.

Everyone was frustrated by the amount of expensive and slow rework to get to desired outcomes. Team members were demotivated, never given the time to deal with technical debt and improve ways of working, restricted by policies, procedures, and a lack of ownerships. Business owners felt powerless and frustrated not able to deliver reliably, constantly having to listen to the team's ever growing list of complaints.

There was clearly no winner. The outcome was a lot of very expensive and time consuming wasted effort.

It dawned on me that the answer was simple. It's not so much about speed or efficiency, but about accuracy, and relationships.

The funficient way was born to help you optimize your most precious resource - time - and take your team to teal.

Start the conversation

Productivity explained.

Most productivity improvements in knowledge work environments focus only on efficiency.

Many teams measure productivity by looking at tangible things like effort, competence, and environmental factors. Typically, to increase capacity they add more people. Or maybe they hire senior people in the hope to increase competence. Or maybe they invest in expensive equipment and productivity tools. Or, the introduce more granular metrics to improve estimations.

And although there is a place for these things, the most productive thing you can do is align your team, strengthen the relationships, and develop enough autonomy and ownership so that decision making can be more reliable, and faster.

Efficiency becomes useful when you produce the same artifact repeatedly. In software development we mostly produce something that has never been produced before. The key to productivity is thus getting clear on the desired outcome, and whether it is solving the right problem to begin with.

There are of course useful metrics such as measuring lead time (the time it takes to release a single feature), the deployment frequency (how often you release new features to production), and other DORA metrics. But they all assume you are building the right thing.

What if we're measuring the wrong thing?

Resources are rarely the cause of productivity issues. Adding more, as in a typical manufacturing environment, introduces complexity that slows down rather than speed up production. In the age of knowledge work adding more increases cognitive overload which leads to slower decision making and higher probability of mistakes.

Productivity for humans requires adequate feedback loops to validate hypothesese and the autonomy to change direction to keep heading north.

The impact of emotions on productivity is also a vital, often overlooked, key to productivity. You can have the best tools and skills, but without strong relationships and human-to-human connection you are as weak as the weakest link in your team.

To create hyper productive teams, you need clarity and alignment towards a shared goal, regular and meaningful feedback loops, and the ability express yourself fully.

Productivity² = goal x feedback × motivation²

To maximize your productivity, spend more time gaining clarity and alignment on your goal. Design feedback loops that is both scientific and meaningful to the customers. Measuring analytics, for example, is useful to test what is already created, but it is more useful to speak to a select few customers to uncover what's missing.

If you don't already, invest time in discovering what motivates your team and what their strenghts are. There is little more motivating than allowing a person to use their strenghts. And make space for emotions. Embrace the ups and downs of the life and work journey.

Top values.

Quality of life is directly aligned to your ability to live by your values. What's yours?

Choice

Do everything consciously, never because you have to.

Innovation

Always look for new ways to do old things.

Connection

To truly see, hear, and feel every person I interact with.

Subscribe.

Get a letter in your inbox every few weeks with insights and tools about all things teal.

Start the conversation.